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Privacy Policy

I am committed to protecting and respecting the privacy of your personal data. This privacy policy explains how your data is collected, stored, used, transferred and disclosed. It applies to data collected when you use my website, when you interact with me through social media, email, phone or in person.

What Personal Information I Collect About You

Personal data means any information about you from which you can be identified. It does not include anonymised data, where your identity and identifying information has been removed.

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• Identity Data includes information such as: first name, last name, title.

• Contact Data includes information such as: email address, address, location, country, telephone number.

• Financial Data includes information such as for bank transfers (details not stored)

• Transaction Data includes information such as: details of your purchases and the fulfilment of your order and services received; payments to and from you and details of other products and services you have obtained from me, correspondence or communications with you in respect of your order or any ongoing services and support.

• Technical Data includes information such as: details of the device(s) you use to access my services, your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

• Profile Data includes information such as: purchases or orders made by you, products and services received by you,  feedback, and any survey responses.

• Usage Data includes information such as: how and when you use my website, how you moved around it; website performance statistics, traffic, location, weblogs and other communication data, and details of any other Tracey Bridge products and services used by you.

• Marketing and Communications Data includes information such as: your preferences in receiving marketing communications from me.

• Publication Data I may process information that you share with me in the way of testimonials, photo's and/or videos for publication on my website and through my services and social media. The information that is given for publication is for sharing the quality and values of my work and offering support and encouragement for other people.  No material would ever be used without your consent.

• Personal History Data from information gathered at the consultation.  This information is stored and filed securely and is only received through your willing consent.  All information used is purely to fulfil my service to you.

How I Collect Your Personal Information

Direct interactions - you may give me your Identity, Contact, Financial, Transaction, Technical, Profile, and Marketing and Communications data (as described above) by filling in forms, entering information online or by corresponding with me by post, phone, email, telephone, person or otherwise. This includes personal data you provide, for example, when you:

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·      Create an order for a product or service with Tracey Bridge.

·      Subscribe to my newsletter and follow me on social media sites.

·      Write a testimonial or provide photos for the website or other advertising.

·      Complete a voluntary feedback questionnaire

·      Contact me with an enquiry or to report a problem (by phone, email, social media, or messaging service)

·      Through information given through the consultation process.

 

Automated technologies or interactions - as you interact with my website, we may automatically collect the following types of data (all as described above): Technical Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data such as filling in forms for subscribing to newsletters. We collect this data by using cookies, server logs and other similar technologies. Please see my Cookie Policy for further details.

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Third parties - I may receive personal data about you from various third parties, including:

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·      Technical Data from third parties, including analytics providers such as Google

·      Technical Data from affiliate networks through whom you have accessed my website

 

I will only collect and process your personal data where I have a legal basis to do so.  As a data controller, the legal basis for my collection and use of your personal data varies depending on the manner and purpose for which I collected it.

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I will only collect personal data from you when:

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·      I have your consent to do so, or

·      I need your personal data to perform a contract with you. For example, to fulfil your order or to process a payment from           you, or to provide customer support connected to your order and any ongoing services and support, or

·      I have a legal obligation to collect or disclose personal data from you.

How And Where I Store Your Personal Information

All information you provide to me is stored on my secure servers, personal computers and mobile devices, and in secure manual record-keeping.  

How I Use Your Personal Information

Personal information you provide to me is used only for the following purposes:

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• To improve your experience with Tracey Bridge 

• To be able to provide you with the best possible products and services that fulfil your genuine requirements

• To be able to send you agreed correspondence 

• Only with your permission, to notify you of products or special offers that may be of interest to you

• Only with your permission to include testimonials and pictures on my website or other marketing to show the quality and         value of my work.

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I will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations.

Cookies

Please See Cookie Policy

Third Party Websites

My website may include links to, and details of, third party websites.  I am not responsible for the privacy policies of third party websites.  Always read the website Privacy Policy.

Email / Newsletter - No Junk Mail

I will only e-mail you to process your order and afterwards if you have given your consent. I will never pass on your personal information (i.e. full name, address or order details) to a third party.

Only with your permission, will I email you to notify you of products or special offers that may be of interest to you.

In respect of third party marketing communications, I will never share your personal data with any third party for marketing purposes.

How To Stop Receiving Emails

You can choose to unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every message that I send, or you can message me directly and I will remove you from my mailing list.

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Unsubscribing from marketing messages will not stop transactional communications or other communications in relation to products and services that you are involved with or any ongoing training and support that has been agreed by you.

What Are Your Rights

Rights relating to your personal information:

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• The right to be informed about how your personal information is being used

• The right to access the personal information I hold about you

• The right to request the correction of inaccurate personal information I hold about you

• The right to request that I delete your data, or stop processing it or collecting it, in some circumstances

• The right to stop direct marketing messages, and to withdraw consent for other consent-based processing at any time

• The right to request that I transfer or port elements of your data either to you or another service provider

• The right to complain to your data protection regulator - in the UK, the Information Commissioner's Office

Changes To How I Protect Your Privacy

Any changes I may make to my privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to my privacy policy and how they affect you.

Contact Me

​Tel:  01453 765329

Email:  tracey.bridge@aol.com

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